FAQ
Great Question! All of our bracelets are adjustable to fit a wide range of sizes! :) There's something for everyone!
How does my purchase help?
We're glad you asked! When you purchase from The Turquoise Paw, your order serves the mission of helping rescue animals. It helps pair rescue animals with families who can care for them. It also provides food, shelter, and vet care for these animals.
What if I'm not happy with my order?
We want all of our customers to be totally happy with their orders, and with supporting our mission! If for some reason you're not, please email us at info@theturquoisepaw.com
How can I contact you?
We currently only offer email support, but we do have a dedicated customer service team who are more than happy to assist you whenever you need support! You can email us at info@theturquoisepaw.com
How long does shipping take?
We typically ship orders in around 5-7 business days. Occasionally with increased demand this may vary. Every single order is hand packaged carefully by a member of our team.
Once an order is shipped, it typically arrives around 3-5 business days later. Of course depending on the carrier, they may arrive a bit sooner, or later. We do provide tracking information on each order though, so you can track your order up until it's delivery!
Do you have any ongoing sales?
Join our VIP list at the bottom of our website for promotions we may be running!
I have a product suggestion!
We love product suggestions! Feel free to email it to us at info@theturquoisepaw.com